Aigenis Healthcare

An AI front desk for every kind of clinic

Patients message your clinic's WhatsApp. Our system books the appointment with the right doctor, checks availability, sends reminders and alerts your staff. Your front desk handles care, not chats.

Urdu + English24/7 repliesMulti-doctor schedulingYour data in your Google Sheet
Clinic types

One platform, configured for your specialty

Each system is set up with your doctors, timings, services and clinic rules. Not sure which fits? We will advise on the demo call.

🩺
Available

General Clinic / Family Medicine

Walk-in and appointment clinics with one or more doctors.

  • Doctor-wise appointment booking
  • Token and visit reminders
  • Follow-up and repeat-visit reminders
  • Clinic timings, address and fee questions
🦟
Available

Dental Clinics

Cleaning, fillings, root canal, braces, whitening and implants.

  • Treatment-based booking
  • Multi-visit treatment tracking (braces, root canal)
  • 6-month checkup reminders
  • Post-procedure care messages
✨
Available

Aesthetics & Dermatology

Laser, PRP, chemical peels, Botox, fillers, hydrafacial and skin treatments.

  • Doctor matching by treatment
  • Pre-treatment questions collected for the doctor
  • Course tracking and next-session reminders
  • Waitlist when a slot opens
🌸
Available

Gynecology & Maternity

Women's health clinics and maternity consultations.

  • Private, respectful booking conversations
  • Antenatal visit reminders
  • Lady-doctor and timing preferences
  • Follow-up scheduling
🏃
On request

Physiotherapy & Rehab

Multi-session therapy plans for pain, sports injury and rehabilitation.

  • Session package tracking
  • Recurring appointment booking
  • No-show and missed-session follow-up
  • Home-visit request handling
🏥
Coming soon

Hospitals & Multi-specialty

Multiple departments, many doctors and high message volume.

  • Department and doctor routing
  • OPD appointment booking
  • Staff alerts per department
  • Reports for management
👶
On request

Pediatrics

Child specialists and vaccination clinics.

  • Appointment booking for parents
  • Vaccination schedule reminders
  • Follow-up visit reminders
👁️
On request

Eye & ENT Clinics

Consultations, tests and procedures.

  • Consultation and test booking
  • Pre-visit instructions
  • Post-procedure follow-up
🧪
On request

Diagnostic Labs

Sample collection and report delivery.

  • Test booking and home sample requests
  • Test preparation instructions
  • Report-ready notifications

Availability labels show the current status of each configuration. Ask us about your specialty if it is not listed.

Features

What the system does for your clinic

Appointment booking

Books only within each doctor's days and hours and avoids double-booking.

Doctor routing

Suggests the right doctor for the patient's concern from your list.

Staff alerts

Front desk gets a WhatsApp alert for every new booking, change or cancellation.

Reminders

Appointment reminders and next-session reminders sent automatically.

Reschedule and cancel

Patients change or cancel by message. The slot is freed for others.

No-show follow-up

Missed appointments get a polite message to rebook.

Waitlist

When a slot opens, waiting patients are offered it.

Post-care messages

Clinic-approved aftercare and follow-up check-in messages.

Doctor brief

Doctor receives a short summary of the day's patients.

Owner reports

Bookings, cancellations and no-shows summarized for the owner.

Your Google Sheet

Every patient record is saved to a sheet that your clinic owns.

Custom rules

Services, timings, languages and wording are set to your clinic.

How we set it up

Live in four steps

Discovery call

We learn your doctors, timings, services, fees and the questions patients ask most.

Configuration

We set up your doctor schedule, WhatsApp Business number and clinic wording.

Testing with your staff

We test booking, rescheduling, cancellation and alerts together before any real patient uses it.

Go live and monitor

We launch and review the first conversations with you, then refine.

Patient safety and privacy

Designed to support your staff, not replace your doctors

No medical advice

The assistant handles scheduling and information from your clinic. It does not diagnose, prescribe or give medical advice. Anything clinical is passed to your doctor or staff.

Urgent messages flagged

Messages mentioning severe symptoms are flagged for immediate staff attention, and the patient is told to contact the clinic or emergency services.

Doctor reviews health answers

Where a clinic uses pre-visit questions, answers are shown only to the treating doctor and staff, and the doctor decides whether a booking proceeds.

You own the records

Patient records are stored in your clinic's Google Sheet. Read how we handle data in our Privacy Policy.

FAQ

Common questions

Do patients need to install an app?

No. Patients message your clinic's WhatsApp number as they normally would.

Does it speak Urdu?

Yes. It handles Roman Urdu and English, and matches the patient's style.

Will it pretend to be a human?

It speaks like a polite front-desk assistant. If a patient sincerely asks whether they are talking to an AI, it answers honestly.

Can the clinic take over a chat?

Yes. Your staff can reply from the same WhatsApp number at any time.

Which WhatsApp number is used?

Your clinic's own WhatsApp Business number, registered under your clinic's name through the official WhatsApp Business Platform.

How much does it cost?

Pricing depends on the clinic type, the number of doctors and the features you need. Contact us for a quote after a short discovery call.

Can it work for a hospital with many departments?

That configuration is in development. Contact us and we will tell you what is possible today.

Get started

Book a free healthcare demo

Tell us your clinic type and number of doctors. We will show you a working demo on WhatsApp.

Talk to us

WhatsApp: +92 300 1535354

Email: hello@aigenis.pk

Location: Lahore, Pakistan

Send an inquiry

This opens WhatsApp with your message ready to send. We do not store this form.

💬